After various unsuccessful attempts (those mentioned above),  I read on a blog that the quality of the ethernet connection between the Philips Hue Bridge and Internet matters ?!? Lutron says that its dimmer switches work with Philips’ BR30 Hue bulb, but your mileage might vary. Notice that this won't update the channel used by the Tradfri lights! Fixing the problem is as easy as switching on all your lights. Does Philips Hue need an Internet Connection to Work? As explained on Reddit by Erik1971, you can try, after changing the Hue System channel, to power cycle the Tradfri lights (make sure they are not powered for at least 1 minute). You can do it through the app in accessories > hub I think. Get started with Philips Hue and control your lights from your smart phone or tablet, or even with your voice. You can also subscribe without commenting. Do the change via Philips Hue App's settings > Hue Bridges > touch the "i" of the Bridge to update > ZibBee channel change > Change Channel. Hue lights. Best way to do this is to power off all Tradfri lights and keep the Hue Lights and Bridge powered and then one by one power on the Tradfri lights (to prevent that the Tradfri Lights see the other Tradfri lights on the wrong channel and rejoin on the wrong channel). 2.4ghz interference is also known to cause this, i.e. I can tell google or Siri to turn them on and they will turn on just one and say the other two aren't responding, any idea how to fix this? The hacker controls the bulb’s color or brightness to trick users into thinking the bulb has a glitch. So, I moved the Philips Hue devices from that Adapter into the main Ethernet Router and boom, it worked ! Super efficient optimizations allow you to add more devices to your bridge. So, for the time being, my conclusion is that bulbs and accessories became unreachable due to (many?) Those two lights I got working when I deleted them from my settings and then added manually back. Does it rejoin them using a Touchlink type discovery? Hello so I just got the hue starter pack yesterday and connected them to Siri and my google home but for some reason my lights say unreachable on the google, Siri and the hue app. Really not sure. … [emoji106] Choose Edit room or move lights and the app lets you switch your lights around: bulbs and lamps can be added to or removed from the current room, and you can rename it too. Your Ethernet cable might be faulty. This should trigger the Tradfri lights to scan over the channels to join the network again. My Google home seems unable to control my lights! Philips Hue smart bulbs allow for a customized and voice-activated smart home setup. For example, tap Effects => Sequences => Spectrum and then tap the yellow play button. Hello so I just got the hue starter pack yesterday and connected them to Siri and my google home but for some reason my lights say unreachable on the google, Siri and the hue app. If this fails to work: Looking into the Philips Hue App, they appear as "Unreachable" (no link). Keep the light sources close to the Philips Hue Bridge 3. Press J to jump to the feed. However, for a hue bridge to work, you must connect it with a wireless router via Ethernet cable. Ex. Some may work great, some may produce a little buzzing, and some will make the Hue lights flicker to the point of being unusable. Two possible options: It's often mentioned on the web that ZigBee can suffer for WiFi interferences. The Philips Hue Hub is the heart of the system. It will take about 30 seconds, but the Hue system will change the channel to another one automatically. You have added... Read Article. Se pudottelee aina välillä ison osan lampuista "unreachable" tilaan missä lamput kyllä toimii täysin normaalisti vaikka Hue väittääkin että ne olisivat kokonaan poissa linjoilta. So, there  must be another reason hidden behind this (fake) "solution". Ei tuo sinänsä ole ongelma kun esimerkiksi normaali lamppu-ryhmien käskytys kyllä käskyttää noita "unreachable" lamppuja normaalisti. It started with one light, and then one by one I lost control to all of my lights. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. You are not using Hue bulbs. Philips Hue has revolutionised how you have always imagined lighting to wor... Read Article. I do. The bulb appears as ‘Unreachable’ in the user’s control app, so they will try to ‘reset’ it. :(. Press the 4 buttons of the remotes (Philips Hue Dimmer Switch) all together for a few seconds (until the led start to blink red/green). It unlocks endless possibilities through the Philips Hue app. The standard YAML configuration of old is well OLD and you should consider updating it. All of your lights should slowly change through a range of hues. Some of my Philips Hue lights look unreachable. The bulbs and the Bridge are connected via Zigbee. No idea what to do. I also remember that in the past, unplugging and replugging that Devolo Powerline Adapter was an action I did and which solved the problem (but I actually did this to restart the various Bridges and WiFi access points connected onto it). Drink a bottle of wine and cry alone in my sofa. Another newcomer is the Philips Hue Play HDMI Sync Box . Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. If this doesn't work, you can change the ZigBee channel within the native Philips app. If you've moved your Hue Go upstairs (or downstairs), this is the way to change your Hue setup without resetting anything. So long as your lights are not too far away from each other (they create a mesh), something you can try is changing the zigbee channel. Unplug the power supply of the Philips Bridge for 30 sec. Add up to 50 Hue lights. Required fields are marked *. Make sure the Hue Bridge is connected to the internet. I do agree with the post with the most votes though lol. The wifi reliability sucks real donkey dick, huh. The app Lightbow is excellent at forcing uncooperative bulbs to respond when other apps cannot. The answer is probably no. Also, various lights in my set-up (I think I have 28 bulbs, lightstrips and goes) go unreachable at various times. These smart and energy-efficient LED lights come in a wide variety of shapes, sizes, and models to suit your space. r/Hue: Philips Hue Reddit Community. Et voilà ? You should then see the lights appear, just as Hue ones would. It shares the same 2.4GHz wireless band as WiFi routers and overlaps by default with the Wifi channel 11 (https://statusq.org/archives/2018/01/09/8435/). Notice also that I have many Philips Hue Light Bulbs, Sensors and Dimmer Switches in the house (less than 50, which is the theoretical maximum for a Philips Hue Bridge) as well as a few Tradfri Bulbs in the corridors. Your email address will not be published. If this doesn’t seem to work: 1- Open the Philips Hue app. Read our article to find out why your Hue lights are unreachable. Is there a way to confirm that the remote is successfully paired with the bridget? Search for new devices with the Philips Hue app 4. The bridge uses ZigBee to talk to your lights and also stores and … Notify me of followup comments via e-mail. The Hue Bridge is the hub, the control panel, the heart of the Hue echo system. This should trigger the Tradfri lights to scan over the channels to join the network again. You'll need a Hue V2 bridge, color Hue lights and the latest Hue mobile app to make everything work. I just today lost control to all of my lights suddenly. I have figured out a relatively simple way to reset a Hue bulb to factory fresh just using a Web Browser. The bridge is the device that talks to your bulbs, tells them what to do, when to turn on, colors to be and what to do. If the lights are off they will report as unreachable. The only way to reset the bulb is to delete it from the app, and then instruct the control bridge to re-discover the bulb. I have hub V2. Try to increase the distance between your bridge and WiFi router to reduce 2.4 GHz interference. How to Set up & Use your Hue Lights – A Beginners Guide. Replace the cheap Tradfri light bulbs with expensive Philips Hue light bulbs. A first obvious solution  is to disable the WiFi 2.4GHz band and use only the 5GHz band for the WiFi Devices at home. ", when I press "Search" it won't discover it even if all blue lights on 2020-12-16 14:53:43 @ackrin @tweethue I … Hue Bridge. This extreme action was solving the problem ! a microwave in the area is running, or someone is streaming video or transferring/downloading a large file over wifi. Possible Zigbee channels are 11, 15, 20 and 25. : Zigbee channels 21 to 24 overlaps with WiFi channel 11 as illustrated bellow. Bulbs must be within 40 to 60 feet of the bridge. You can add up to 50 Philips Hue lights and accessories to one Bridge. Notice that each time, a few bulbs and accessories were still connected and the App was perfectly able to connect onto the Bridge, both via Internet and via my local Network. At least for now everything back to normal, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. I followed the above instruction with the Hue Lights iOS app. Hue Bridge. First of all, IKEA's smart bulbs are (after a recent firmware update) now kompatible with Hue. Press question mark to learn the rest of the keyboard shortcuts Today, the problem occurred again. I changed zigbee channel but no luck, Edit. Once done, the lights should all come back online (And indeed, this did the trick once for me too, without doing any other action). How can you force unresponsive bulbs to respond? Issue #2 – Philips Hue Lights Unreachable. The new Philips Hue Smart Button lets you control and dim your Hue lights with a single button press. Your Hue app’s cache needs to be cleared. new devices connecting on the WiFi or WiFi Access Points changing automatically their channels (This can be checked with an App like Wifi Analyzer). Almost every light in the downstairs living area now has a coloured bulb.Get a pic,lets have a look. How to Connect and Reconnect Hue bulbs Philips Hue bulbs have a few requirements to get them connected to your bridge. The bridge is connected to my router downstairs and my room is upstairs right above it, could that be the problem? The short summary is, a hue lighting system is able to work even if you have got no internet connection. As explained on Reddit by Erik1971, you can try, after changing the Hue System channel, to power cycle the Tradfri lights (make sure they are not powered for at least 1 minute). And indeed, moving the Philips Hue Bridge or Turning On/Off all Wifi Devices in the house used to solve, at least temporarily, the problem. As I noticed that the disconnected Bulbs are often the Tradfri ones and the Philips Hue far from the Bridge, I thought that the problem was possibly more with the Tradfri light bulbs not receiving/repeating properly the signal for the Philips Hue light bulbs ? Also you can try to move the Philips Hue Bridge to another location, not too close of the WiFi access points and in central location regarding the various ZigBee devices. This should trigger the Tradfri lights to scan over the channels to join the network again. Tap Settings => Hue bridges => (i) => ZigBee => Change channel. It’s not necessary that the wireless router has an internet connection or not. In French, the message displayed by the App, for the Lights and accessories, is "impossible d'établir le lien". Sometimes, some of your lights will look unreachable if you turn them off without using the app. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. app Lightbow is excellent at forcing uncooperative bulbs to respond when other apps cannot. I think this post and video are kind of like maintenance posts for Home Assistant.. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. It can get the status of them, but refuses to turn them on or off or change them! Press question mark to learn the rest of the keyboard shortcuts. Do a factory reset of the light sources by toggling the main switch 6 times 5. This number can be smaller with interference from walls and other wireless devices. So I got them back up. Three steps and you will be able to to control your smart bulbs with the Hue app. The are … Save my name, email, and website in this browser for the next time I comment. Philips says that if you do use Hue lights with a dimmer, be sure to keep the dimmer on 100% at all times. If one or more bulbs are not the same color, then there is interference. And I realized that my Bridge was plugged into a Devolo Powerline Adapter (Ethernet via Power Sockets). You can add up to 50 Philips Hue lights and accessories to one Bridge. According to this average, Philips Hue Bulbs are able to last for more than 12 years (2nd Gen and 3rd Gen). What I did was that I switched the power off from the wall for couple of minutes and after turning lights on all but two lights went back online. But impossible to conclude what was the precise root cause. 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