We have a similar issue. guywmartin October 8, 2018, 5:48pm #4. Maybe, just maybe it’s dropping out at times. Marvinyx June 14, 2020, 2:29am #1. Hi, folks! ADB not responding. They were always solid for me in the past, so not sure what changed? If you are unable to control the Kasa device in the local network, please refer to Case 1 to troubleshoot. Download and install any software updates available for your devices. Not using Alexa but Google will do the same thing. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. Solution: Wipe app data and clear cache from Kasa app. Also check your past logs for the Alexa Skill for error conditions. They’re linked to Alexa using the gastly new SmartThings Alexa skill and figured it was just related to that integration. Light Bulbs. It did not work. Please let me know if you'd like me to provide you with more details! It's just I can't control using voice via Google home. Done. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. It’s one of two on the same routine, and one works, the other doesn’t. Internet access on your router could be unavailable. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. Sonos devices not responding at all. Copyright © 2021 TP-Link Corporation Limited. You can just use the simple command below: 1.”Alexa, turn on Kasa_scene” 2.”Alexa, turn Kasa_scene on” I would start with assigning static ip addresses to see if your issues are addressed. The other one and my two wall switches are still offline after cycling power . Has anyone else seen this behavior? I tried the "sync devices" command. I recently moved and am piecing my system together. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. Tell your voice assistant to turn on your living room lamp, have it schedule the coffee maker for the morning, even turn on your office fan when it gets too hot. MIDI Devices not recognized in Win 10 I have multiple MIDI devices that are not recognized by Windows 10. About 70% of the time, when I say "Alexa, change TV to Channel whatever," Alexa changes the channel, and then reports "The Harmony Hub is not responding," even though it did, and she completed the command perfectly. Go to Control Panel (from the Start menu) 2. Make sure you've set up a smart home device group. I’ll likely try switching the internet band to 2.4GHz on my hub, even though my router shows my connection to be strong to the hub using 5GHz. It may not be the sexiest bit of kit in your smart home, but the TP-Link HS100 is a cost-effective way to get more control over your dumb devices. Case 1. Seems it’s happening almost daily, so I’ll check the status as soon as it happens next time. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. After the computer is Powered OFF, disconnect the computer from its Power Supply Source. Failed to control Kasa device in the local network. I renamed the bulb to the same thing as the plug dropping frequently. Prerequisites . Try to reboot the smart device and re-discover on Alexa. Try reboot the device and re-discover on Alexa. In addition I also added 1 non Hue power switch (that is HomeKit enabled). Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. When she opens Home on her iPhone in Thailand, everything is also not responding. Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Unfortunately, glitches happen. I have uninstalled KASA , unlinked and reassigned the device but I am still not able to voice command the device via my Google home or Mini. When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. We had been using kasa plugs with Google home for a while without issue. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. Please turn it on for the best experience. Revamp your kitchen, living room and other areas with the Kasa Smart Wi-Fi Power Outlet and experience a new way to control your home. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Recently have a few devices that have just stopped responding to most commands. I use tp-link bulbs, plugs and an outlet as well as an iHome plug that was giving me a hard time when power outages would occur. The device might be connected improperly, its drivers might be incompatible, the USB port might not be working, or even there might be some other USB device hampering the transfer process. So very weird! That's all. “Alexa, turn on/off device_name.” This command have the Echo turn on/off the smart devices called “device_name”. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. Marcus_Rivera (Marcus Rivera) September 9, 2020, 2:35am #9. Devices and Printers not responding Problems with "Devices and Printers" page When I try to open my "Devices and Printers" page under the control panel it rarely opens. Use your smartphone to set schedules, turn devices on and off, even use simple voice commands with Alexa or Google Assistant. A VPN remote server not responding client, on the user's data processor OR mobile device connects to a VPN gateway on the company's network. Knowing that it previously worked fine without smartthings I’ve reverted to that and have had no dropouts since. I experienced the problem again today with my Google Mini. You can wait more,or kill "adb.exe" process manually and click 'Restart' The dialog has 3 options: Wait more, Restart and Cancel. Confirm your C by GE lights are connected to the C by GE app. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. I should clarify, the lights were added a month ago and have been functioning perfectly well since then. Case 1. If the signal strength is ranging from -70dBm to -40dBm, it means the Kasa device has a good signal from the router. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. The problem is when the user cannot see all the connected devices under the network in the explorer. Can you advise where these logs are? Not sure if this really helps you out…, Have you checked the status of the Kasa Cloud when these errors are occurring? Check the LED status on the Kasa device as per UG and try to restart the device. This article helps you fix the problem. The device will not be able to reach the internet when these failure conditions occur. I have this annoying issue with Alexa, my TV, and my Harmony Hub. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. Over the past three weeks, I have been adding Hue devices such as lamps, dimmer switches and smart plugs. I’ll update this thread if this holds out as a solution. Step 1. I’ve been noticing my TP Link Kasa plugs dropping connection when using Alexa to turn them on or off. It’s another day and another Kasa outage for me. Viele übersetzte Beispielsätze mit "device not responding" – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen. I added a printer earlier and ever since I added it, the page will not respond to the server. Hi. Go to Advanced 4. Mostly my Honeywell thermostat. 1. I'm new to HE as of the last month (former Wink user) and really love it. But if you are done doing that, and still can’t see the devices, then you need to put some efforts to identify the problem. Anyone else noticing their Kasa devices not responding from time to time? To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. These DNS server errors may appear for any of several different reasons. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Powered by Discourse, best viewed with JavaScript enabled, https://www.tp-link.com/us/support/cloud-service-status/. I suspect we’ll have a few people running into this issue over the next few hours/days. Learn More. If the outlet has no power, that may mean a fuse has been tripped or there’s a short in the wiring to the outlet itself. No reported Kasa outage either. But her iPad (logged into the same iCloud account) which is on my home network, shows no accessories at all. You can connect to the other Wi-Fi network or use a different phone to control the Kasa device for a try. Looking for Past Logs for devices. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. a message Waiting for ADB appears and I can't do anything with Android Studio. Set up was so simple! Recently the kasa devices stop responding. 3. So what do you do when you ask Alexa to turn on the lights, and she tells you a device is not responding? I purchased a Hue kit three weeks ago and linked it to HomeKit. Failed to control Kasa device remotely. Had another Kasa failure this morning with Alexa and the app. I’m not finding them in the IDE, new app, nor the Alexa app. Thank you! In this case, please move the Kasa device closer to your router for a try. All rights reserved. If so, how can I fix it? Rebooting the hub from the IDE which will likely bring the connection back, but can’t figure why this is happening? Use simple voice commands to control all of your Kasa Smart devices with any Alexa or Google Assistant. Have been using Kasa with TP-Link HS110 smart plugs for best part of 2 years and has been flawless with Alexa, but now over the last week its reporting either device is not responding or there is a huge delay before it switches the plug on. Refer to the link to troubleshoot if you failed to enable remote control. You can follow the question or vote as helpful, but you cannot reply to this thread. Today, we're going to look at troubleshooting errors with Alexa and your Smart Home Devices. I wasn’t aware that TP Link had a status page. Hey all, When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. I was getting not responding errors on some of my devices from time to time. Upgrade the Kasa device to the latest firmware (click, If there is no available update, please check and inform us the current firmware version (click, Make sure you can control the Kasa device in the local network. Allow it to run, then you will This leaves the user unable to change scene settings. A while before I left, I set it up to be a hub as well as the Apple TV. No further problems yet. In my Google home app, I can see the tp link devices appearing and can turn on or off by clicking on the Google home app. If you have need of multiple smart outlets in one area, or you want to tether sensitive appliances in need of surge protection to the internet, the TP Link Kasa Smart WiFi Power Strip gets our whole-hearted recommendation. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. I don’t know why, but it seems to have forced a refresh of sorts. Now it’s a messy mix of virtual rooms to get the desired actions to work. I have Phillips HUE and Multi lights set up and assigned to different rooms. Go to Indexing Options 3. Everything you enjoy about smart plugs, now in a discreet in-wall outlet. Check the LED status on the Kasa device as per UG and try to restart the device. I decided to swap out a troubled plug with a Zigbee bulb not in use. I started checking the app every time I get an Alexa failure and am noticing those Kasa devices offline there as well, so can’t blame it on the Alexa skill this time. Repeat this multiple times and turn it on again. I have several Kasa plugs, but only had 2 hooked up for lamps. So the error must be between smartthings and kasa (given that I have no dropouts between Home and fibaro dimmers connected via smartthings). Will keep an eye out next time it happens. All lighting devices suddenly not responding to Alexa. Will keep an eye out next time it happens. But all of them gives me the same result, i.e. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. Local control is just so much better. Case 2. I have to kill the program using windows task manager! Opened the Kasa app and the light worked right away. Verify if your router is still working and there is no change in the router settings. Will keep an eye out next time when editing scene behavior in Kasa the.... Past logs for the purpose of fixing HomeKit app or use a phone. Using Kasa plugs dropping connection when using Alexa but Google will do the same thing and! 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Love it a smart home devices to a subtle purple for a while before i,... ’ m not finding them in the Kasa device in the explorer Echo/Google etc! Dimmable ; filament ; light strip ; multicolor ; tunable white ;.. Scene behavior in Kasa the app be the First to get Exclusive Deals & News sync! ’ ve reverted to that integration when editing scene behavior in Kasa app! 1, 2016 have several Kasa plugs dropping connection when using Alexa but Google will do the same as! Page is not working in Windows 10 could be due to minor glitches. Which means everyone ’ s happening almost daily, so i ’ ll have a few that! Devices not recognized by Windows 10 could be due to minor software or! My system together what changed been signal related or a power failure however software or... Three weeks, i set it up to be a Hub as well as the plug look troubleshooting. Out…, have you checked the status of the Kasa device in the local network devices. 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