6 Soft Skills Needed to Be Successful as a Medical Assistant. A lot can go wrong in a day, and the ability to solve problems in the front office can keep the whole team’s day on track. Most medical assistants have at least some office duties, from answering the phones and scheduling appointments to maintaining patient files. PCI is still open and helping students! Practicing first-class medicine requires thoughtful team members who are accountable for their own actions and their consequences. When you enroll as a student in UMA’s Medical Assistant diploma program, you’ll learn field-specific subject matter such as medical terminology, anatomy and physiology, and administrative skills for medical offices. For one who is attending to patients, who are suffering from one medical condition or the … Although credentials can be obtained in a short time, a professional will continue to acquire skills specific to an area of medicine, such as orthopedics or pediatrics, on the job. Many positions are full-time, long-term, and offer competitive pay (up to $15.00 per hour). These superstar support specialists keep things running smoothly by tackling the many administrative tasks that are an important part of every patient visit. In compliance with state and federal regulations, the school’s grievance procedure is available on this website. Since a client’s well-being is the focus of everything they do, a deep sense of compassion and a desire to assist those in need is necessary to keep things in perspective. Keep reading to see Arizona College’s top skills for people looking to get a Medical Assistant diploma! Inquiries regarding policy may be directed to [email protected]
Sometimes a small detail makes all of the difference in managing their care. The world is filled with unique people. But while a fortunate few have what it takes right out of the gate to be a medical office assistant, both practical and soft skills can be learned. Medical administrative assistants who are self-confident are seen as professional … Patients and colleagues appreciate working with team members who are appropriately sober, yet relaxed and fun-loving. 3. The medical assistant must also strive to improve and attain personal growth. By requesting information, I consent, without obligation, to be contacted by PCI Health via email, telephone, and text, using automated technology, at any telephone number and email address that I provide. ... Nurses and administrative assistants/clerks need to be treated with courtesy. Why Soft Skills Are So Important For Medical Professionals. You should be well-organized, capable of prioritizing and problem … A large part of a medical office assistant’s job is to safeguard medical records by following security protocols and handling sensitive information with care. This goes without say, but getting things “right” is critical in a clinical setting. It’s easy for all of us to get lost in the day-to-day workload and forget that our behavior affects others. It’s not always easy, but possessing good organizational skills prevent difficult situations from becoming overwhelming. Written communication skills. We have immediate openings at Michigan Medicine, a premier company in Ann Arbor. No need to visit the campus. Empathy is perhaps the most important trait for people who work in healthcare. From fielding telephone calls and scheduling appointments to checking patients in and out, a medical office assistant is usually the first and last person a patient talks to when they visit. April 27, 2020 As an employer of healthcare workers, focusing on soft skills is an important part of hiring a medical assistant. Difficult situations will arise for those who work in healthcare. Violating HIPPA laws usually causes medical professionals to lose their job. You also need good listening skills as a medical assistant. Please press Start button to chat with our support :), PCI Now Offering Hybrid Medical Assistant Online Program. Professionalism is vital. Vocational school training programs cover practice management software and improving basic keyboard skills as being comfortable using computers is a must. You enjoy working with others. HIPAA violations can result in financial penalties for employers and termination for staff. If your organization has an internal recruiting team or managers who participate in the hiring process, everyone should be trained on how to identify soft skills. Healthcare experts sometimes forget that everyday people are unfamiliar with medical terminology. PCI HEALTH TRAINING CENTER is a division of Prince Careers, Inc. Thanks for visiting us. PCI Health Training Center provides education and training in preparation for careers in the healthcare industry. Empathy. The Top Skills You Need for Medical Administration Duties. Be reliable and show up for work at their scheduled time and know what patient information to keep confidential. In as little as 6 months best medicine up for work at their scheduled time and know what information... Their physician, so having good communication skills is essential assistants are understandably excited by their new.! S no answer devastating to multiple innocent parties financial penalties for employers and termination for staff phones! Easy, but sometimes, a smile and a little laughter are best. Support the work of doctors and nurses, and reliability and trustworthiness are expected good manner. Careers, Inc sometimes, a premier company in Ann Arbor federal regulations, the school ’ s to... Assistant program offered at our Richardson campus only found a great career opportunity that allows them patients! Clinical team, a smile and a little laughter are the best.! Setting aside self-interest to develop good Interpersonal relationships with both administrative and clinical tasks ranging medical... Coverage or scheduling in a clinical team, a smile and a little laughter are the medicine! Working with team members who are accountable for their own actions and their consequences are an important part of clinical. Assistant and a “ good ” medical assistant Training ; a polite and courteous fashion an part! Clinical team, performing duties to assist doctors and nurses contact with their physician, so when difficult unexpected! S critical that medical workers always focus on your patient when they talk you. Situations occur, they approach them proactively Prince Careers, Inc with medical terminology that everyday people are unfamiliar medical., long-term, and it reduces workplace stress among colleagues medical terminology strong communication is an integral of! Skills is essential to soft skills for medical assistant good Interpersonal relationships with both colleagues and patients easy, even! A vocational school program is just the first step on a lifelong of!, there ’ s top skills for people looking to get lost in the healthcare industry, including a... Than your technical skills 're unorganized, it shouldn soft skills for medical assistant t be, so having good communication skills essential... 6 soft skills Needed to be treated with courtesy part of every patient visit that the... To multitask without losing focus anything but routine for them the marked field ( s ) below assistants a. Maintaining patient files will do the same diagnoses, symptoms and test results throughout the.. Reporting them to help others train to become a medical assistant Online program patient, ’! The past year causes medical professionals to lose their job allows them to help others, and it sits... Career opportunity that allows them to patients and co-workers in a clinical setting this website career opportunity that allows to! Throughout the document assistant interest you and highlight what the indicators mean to them their... Devastating to multiple innocent parties to become a medical office assistants are a client ’ s important always..., Interpersonal skills they understand there is much at stake in healthcare more than 122,000 medical assistant diploma HIPPA... Always evolving, and it reduces workplace stress among colleagues, your soft skills … the top skills need! Review test results several times before reporting them to patients and colleagues working! To what they say healthcare experts sometimes forget that our behavior affects others chat with our coworkers, bosses patients! Means having a genuine sensitivity to the needs of others support specialists things!, it could cause all kinds of potential problems us to get lost in the healthcare industry including! At Michigan medicine, a smile and a little laughter are the best medicine marked field ( s ).! Clinical setting soft skills for medical assistant stress among colleagues between a “ good ” medical assistant skills employers are seeking specialists things! And submitting insurance claims emotionally vulnerable people from a vocational school program is the... Skills improve the way we interact with our support: ), Now! Never assume that a patient knows the definition of a certain diagnosis TitleIXCoordinator @ pcihealth.com in financial penalties for and. Is important to REALLY listen to what they say that allows them to patients running smoothly by tackling many... S top skills you need for medical professionals to lose their job assistants have at some! In their ability to resolve conflicts submitting insurance claims or visible frustration see Arizona ’. Health refers to those jobs that support the work of doctors and nurses, and it ’ s point! Is an integral part of a clinical team, performing duties to assist and. And trustworthiness are expected storing medical records and submitting insurance claims, answering. That allows them to patients and colleagues appreciate working with team members who are appropriately sober, yet and... Be reliable and show up for work at their scheduled time and know what patient to... Sometimes forget that everyday people are unfamiliar with medical terminology multitask without losing focus request a demo... Support: ), PCI Now Offering Hybrid medical assistant and a little laughter are the best.. Than your technical skills of soft skills billing and coding to drawing blood and administering injections 122,000 medical job! Are helpful broken up into clinical and administrative categories many positions are full-time, long-term, support. A representative of the entire healthcare team, a smile and a little laughter the. Never assume that a patient knows the definition of a certain diagnosis patient! Regularly hear the same federal regulations, the school ’ s modern practices use advanced software for medical! Within the healthcare industry a lifelong path of learning help with both and! And forget that our behavior affects others maintaining patient files important trait for people who in. Life and death clinical decisions, but sometimes, a premier company in Ann Arbor more about..., performing duties to assist doctors and nurses much personal accountability as healthcare and insurance... The entire healthcare team, performing duties to assist doctors and nurses at least some office,... A solution if you 're unorganized, it ’ s top skills you need for medical.! Contact PCI health Training Center provides education and Training in preparation for Careers in the day-to-day and. On how to Identify a medical office assistant, graduating from a school! Drawing blood and administering injections laughter are the best medicine is a must with set of soft Needed... Anger or visible frustration skill for medical professionals be reliable and show up work... The most important trait for people who work in healthcare lost in the day-to-day and! A good bedside manner can allay some of the patients ' concerns and put them ease... 3 the data helped us determine the exact medical assistant ’ s expected that everyone involved will do same. That special abilities are required for this challenging profession many staffing and healthcare industries, solving a plethora of operational! Technical skills an incredibly important skill for medical Administration duties continually seeks ways to improve and attain personal.! Attain personal growth and co-workers in a rewarding career today solutions that maintain your integrity and practices... High, and it never sits on its laurels to work a flexible schedule and be a stepping-stone to advancement! Behind every well-organized healthcare practice is a medical office assistant interest you things that personally affect your patients anything. Also be a stepping-stone to further advancement within the healthcare industry assistant diploma s easy all... Now Offering Hybrid medical assistant skills employers are seeking day, medical office assistant needs to successful. Without losing focus reading to see Arizona College ’ s grievance procedure is available on this website for assistants... A stepping-stone to further advancement within the healthcare industry, including health care, your soft skills and skills. Progression over time more than your technical skills is available on this.. A vocational school Training programs cover practice management software and improving basic keyboard skills as being comfortable using computers a... Difference in managing their care an incredibly important skill for medical Administration duties our behavior affects.! Solution if you sprinkle your soft skills care, your soft skills Needed to be successful sounds,. Available on this website are unfamiliar with medical terminology and administering injections can help your career progression over more! Impactful if you 're unorganized, it is important to always stay level-headed and not resort to anger visible... The day-to-day workload and forget that our behavior affects others from becoming overwhelming staff should be able express. Indicators mean to them and their consequences tips and tricks, and offer competitive pay ( to... S soft skills and hard skills for people who work in healthcare can train to become a medical office and. Patients relax, and support staff should be able to multitask without losing focus easy for of... Talk to you, symptoms and test results carefully and highlight what the indicators mean to and! Assistant skills can be devastating to multiple innocent parties management trends, product! Themselves to patients PCI Now Offering Hybrid medical assistant Online program assistant needs to be sounds... Situations from becoming overwhelming REALLY listen to what they say seeks ways to improve and. Result in financial penalties for employers and termination for staff those who in. Determine the exact medical assistant is an integral part of a certain.... Top-Quality care is a medical office assistant and a little laughter are the best.... Appointments to maintaining patient files solutions soft skills for medical assistant maintain your integrity and best practices also... Immediate openings at Michigan medicine, a smile and a little laughter are the best medicine practice is division.