I have two products connected to your Globe Suite App on iOS. 1 - Check that the lamp or bulb is within Wi-Fi range. Said "linked" but did not actually link anything. Step 2:. Try a manual reset. Turn light switch on for 18 seconds. Step 1: Create a Trigger Scene or Automatic Scene in the Globe Suite™ App using the steps above. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset of your C by GE lights. Globe Suite Smart Lights randomly stopped working I've tried everything. Deleted the light from the other app and tried again in google home. Turn light switch off for 1 second. I have daily occurrences of 3 to 5 Osram bulbs going “offline”. To get started, pair your Globe Suite™ APP in the Amazon Alexa APP. This is also true later on if after pairing you move the light out of Wi-Fi range, it will not be able to connect well. To get started, pair your Globe Suite™ APP in the Google Home APP. On the 6 th time you will turn the light switch on and leave it on for mesh connection. When the bulb is correctly connected to your network, the LIFX network does not appear in your list of networks. Then, tap "Discover Scenes" Step 4:. Globe retrofit led downlighting. I have tried factory resetting the bulb. Smart bulbs acting up? Hello all - I have read and read about this topic but I still have not solved my issue so here goes. It is usually different bulbs, and in many instances they are 20 feet from the hub. Tap the 3 dots and select DISCOVER NEW BULBS. But are not showing as available to ST. Go next to the bulb or lamp with your mobile, and check that you are well connected to Wi-Fi. Open the Alexa App. If you have reset your light, and cannot see the LIFX network to set up the bulb again, try the steps for the light you have. Here are some examples: “OK Google, turn on the living room light.” “OK Google, turn off the living room light.” “OK Google, set the living room light … I have also downloaded the c by ge app and connected the bulb which worked, but then tried to link the account to google home. Repeat 5 times back to back. Globe Electric – The Creative Energy Company® since 1932. If the bulb is too far away, it cannot connect. I have a V2 hub. The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. Here are some examples: “Alexa, turn on the living room light.” “Alexa, turn off the living room light.” “Alexa, set the living room light to 50%. No luck. I've tried manually resetting the light bulbs, and even then, the closest I can get is having them work through the Globe Suite app but the Google "Home" app just sees the lightbulbs as a "Not Responding". To have Amazon Alexa control your devices, use the names you set up in the Globe Suite™ APP. To have Google Assistant control your devices, use the names you set up in the Globe Suite™ APP. Tap "Scenes". If your light is flashing Bright White / Dim White, it is in Rescue Mode and might not broadcast a network. Step 3:. The connection has been lost to your globe bulbs. No luck. On the Right-hand corner there will be 3 dots. Simply download the Globe Suite™ APP to get started. I have almost 100 bulbs in this house, about 55 or so are Osram lightify Tunable White LED Flood. I also have two Globe led bulbs that are working in the Globe Suite app. Once your scenes are found, they will be synced and you can begin to use Amazon Alexa to control your scenes. 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